The Systems Engineer will provide direct server technical support in a fast paced, team oriented, 24x7, worldwide environment. As a Systems Engineer your responsibility is to analyze and diagnose issues. You will perform an initial review and investigation of these issues. This includes root cause analysis, determining areas of interest, and narrowing the focus of the investigation. You will use and maintain utilities to facilitate and improve investigations in order to assist with team efforts. You will also work with members of the Engineering team by assisting them with reproducing issues, isolating problems and understanding how customers have deployed and use our products and technology. You will look for broader patterns and provide feedback on areas of potential improvement. The ideal candidate is a solid team player, someone who's willing to both help and be helped by fellow systems engineers.
Job location: Belgrade or remote
Skills & Expertise:
- Linux (CentOS)
- High level of AWS (We will even assist in education and certification once people are on board)
- Elastic Load Balancer
- Understanding of LAMP Stack.
- New Relic
- Ability to troubleshoot systems performance
- JIRA experience
- A good understanding of Incident Response handling